Help and Support

All staff and students have access to the Canvas Tier 1 Support which is available 24/7. The team are there to answer any of your ‘how do I’ type questions along with any technical issues or queries you may have.

This support can be accessed via the help menu once you have logged into Canvas and is available via live chat, phone and email.

For any other queries including Recap and Turnitin questions, please contact the IT Service Desk.

Guides and Videos

Below are links to guides and introductory videos to help students and colleagues get started with Canvas.

Training and further support

Colleagues can watch the Introduction to Canvas video, log in and try out the Canvas Orientation Course, or sign up to a webinar for real time, in person support. Further information is  available on the Canvas Training pages.

Students can find out further information on the Student Support pages.