There is guidance and trouble shooting support available for assignment submissions. First, identify which assignment type you are submitting to.
Identifying the Assignment Type (Canvas or Turnitin)
Assignments in Canvas may be submitted using a Canvas Assignment or through a Turnitin Assignment.
Depending on the assignment type used you may see either Screen 1 – ‘Canvas Assignment’ or Screen 2 – ‘Turnitin Assignment’.
Screen 1 - Canvas Assignment
Screen 2 - Turnitin Assignment
How to Submit an Assignment
Canvas Assignment Submission Guidance
There is Canvas guidance available on submitting a Canvas Assignment.
There is also a Canvas Assignment submission troubleshooting guide that includes guidance on how to identify;
- The number of attempts allowed – once the permitted number of submissions is reached no further submissions can be made.
- Permitted file types – are only certain files being accepted e.g. word documents.
- Availability dates of the assignment – submissions cannot be made once the assignment is no longer available.
- Browsers compatible with Canvas – check that the browser being used is up compatible and up to date.
- How to clear cache and cookies – Canvas suggest this may resolve submission issues.
If you have a different query regarding Canvas Assignments, all Canvas guidance relating to assignments is available on the Student Canvas guidance webpages.
Also, don’t forget that Canvas 24/7 support is always available for support with Canvas queries.
Turnitin Assignment Submission Guidance
If you are submitting a file from your device there is Turnitin guidance available on submitting a Turnitin Assignment by file upload.
If you are submitting a file from the Cloud (e.g. from OneDrive or Google Drive) there is guidance on submitting a Turnitin Assignment by cloud submission.
Guidance on File Types
Module teams may set restrictions on the accepted file types, for example restrict to word docs or PDF only.
To identify any accepted file type restrictions for a Canvas Assignment see the relevant section of the Canvas assignment submission trouble shooting guidance
A Turnitin Assignment will normally only allow submission of file types that are compatible with the Turnitin similarity checker. See the Turnitin guidance on accepted file types.
NOTE: Canvas Assignments which are subject to a Turnitin similarity check will require a Turnitin compatible file type to be submitted.
Guidance on File Size
There is a file size limit of 100mb for a Turnitin Assignment submission and 5gb for a Canvas Assignment submission. There are some actions that could reduce the size of a file regardless of the assignment type;
- Reduce the size of images – see the Microsoft guide to reducing image sizes in Microsoft Office.
- For Mac users see the guidance for reducing file sizes in Pages.
- For PowerPoint submissions, Windows users can compress media files.
- Saving or converting to PDF may reduce the file size. There are guides for Microsoft Office and Apple Pages.
How to check if a Submission has been Successful
Canvas Assignment Submission Receipt
See the Canvas guidance on confirming if a Canvas Assignment has been submitted. The submitted file can also be opened from here.
Turnitin Assignment Submission Receipt
From the Turnitin submission screen you can access the digital receipt for a submission. Receipts are not emailed to students. There is Turnitin guidance on how to locate a Turnitin digital receipt.
Follow the steps for checking that a submission has been successful to identify whether the correct file has been submitted.
Check that the appropriate guidance for the assignment type has been followed.
Check that the file type is correct and under the maximum allowable size by following the guidance on this page.
If the wrong file has been submitted for an assignment check whether there are any attempts remaining i.e. does the assignment allow resubmissions. If there are remaining attempts, submit again. The marker will be able to view and mark the most recent submission. If there are no remaining submission attempts, then the correct file should be emailed to the module team and relevant school contacts. They will contact IT Service desk for assistance if required.
If a file has been submitted to the wrong assignment contact the module team and relevant school contacts to inform them. They will advise if any further action is needed and contact IT Service desk for assistance if required.
Accessing Assignment Feedback
Student Guide to Accessing Assignment Feedback
Student Guide to Accessing Assignment Feedback
For guidance on accessing and downloading assignment feedback in Canvas, please see the Student Guide to Accessing Assignment Feedback.