Customer Feedback

We are very proud to have received some excellent feedback during recent years.  The endorsements video below features University colleagues sharing their experience of working with us.

 

Some further  quotes from colleagues are shown below: -

"It was an absolute delight to work with the whole team. This was quite a complex project spread over several different dates and locations, and the professionalism and efficiency of the whole team could not have been bettered. We're very lucky to have such a professional service in-house."

"Working under Covid restrictions meant we were limited to what we could do but the team came up with some great suggestions and advice to help us achieve what we wanted"

"The service was wonderful. I particularly appreciated the pre-recording meeting where I was lucky enough to have access to all members of the team who advised me on how they could help and what would improve my recording"

"An all-round fantastic service and very patient with my slow turnaround and editing requests"

"Response times were great, which meant that we could generate and finalise the content at very short notice. I was also able to have a meeting with a member of the team very quickly, during which Helen was super helpful and clearly outlined the pros and cons of different methodologies, given the timeframe."

"I couldn’t praise the team enough – fantastic to work with them and they did a great job on the production.  Have had lovely feedback from some of our participants too about the professionalism of the team and how much they made them at ease during filming.“

"The team were very friendly and professional, which helped me a great deal doing something distinctly new to me.“

"I have worked with the team several times now and what I always appreciate is their patience, professionalism and all-round collegiality. Colleagues have always made me feel comfortable in what is necessarily an uncomfortable context and their patience with re-shooting because I fluffed lines is always fantastic.“

"Always a pleasure to work with. The team is a massive asset to the university!“

"I really appreciated the down-to-earth, practical, problem-solving and flexible approach that allowed us to access the service, discuss possible sets, and eventually to film off-campus. The team were extremely patient and professional, fulfilling their technical roles, but also coaching us through presenting to camera (which was a first for me)."