Knowledge and Guides

Our knowledge base contains step by step guides and support articles to get you going with our IT services. Can't find what you're looking for? Please let us know via the IT Service Desk or fill in our feedback form.

student on laptop
Core Services >

From your IT account and smartcard, to your PC, software, email and filestore. Core IT services are provided to everyone.

Colleagues at PC
Help and Advice >

IT Support services, including IT inductions, Audio Visual support and SAP training.

students in pc cluster
Teaching and Learning >

Information about our PC clusters and teaching rooms, lecture recording and online learning.

srtudent group discussion
Communication and Collaboration >

Tools to support internal and external collaboration, web publishing and videoconferencing.

Microscope
Research >

Research IT support, high performance computing services, help with data analysis and Achiever Sample Tracking.

barchart drawing
Business and Administration >

Tools to support the running of the University, including finance, purchasing, HR and student lifecycle management.

Electrical Engineering research
Technical Services

Services for technical support staff and IT Technicians. Specialist services may incur a charge.

coffee shop working on laptop
External Services > 

Services available to customers outside of the University.