P2 IT incident: ePrint unavailable (Incident Ref 1196523)

Date (time): 14 August 2026 (16:00)

 

Systems affected/impact: We previously reported that there was an issue affecting ePrint which was causing problems with deposits in MyImpact.

 

NUIT update/response: We are pleased to report that the issue affecting MyImpact has now been resolved however ePrint is still unavailable for the time being.

 

User action/s required: Please check this webpage for updates on this service disruption. 

 

Next update: A scheduled update will be issued when we have further information regarding the ePrint issue.

 

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Date (time): 14 August 2026 (10:30)

 

Systems affected/impact: We are aware of an incident affecting ePrint which is affecting deposits in MyImpact.

 

NUIT update/response: We are gathering further information about the business impact and working to identify the cause as a matter of urgency.

 

User action/s required: Please check this webpage for updates on this service disruption.

 

Next update: An update will be issued here when there has been a significant update.