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IT Service (NUIT)
IT Service (NUIT)
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IT Self Service (NU Service)
IT Help
SAP Training
Remote & Home Working
AV (Events & Conferences)
Information Security
Staff IT & DPA Training
Accessibility and Assistive Technology
IT Service Management System (NU Service)
IT Self Service (NU Service)
You can log and track requests for IT help and support online at
http://nuservice.ncl.ac.uk
User Video Guides
Self-service User Guides
Self-Service Portal Overview
Self-Service User Guide- Creating a new request
Self-Service User Guide- Logging an Incident
Self-Service User Guide- Viewing and updating a ticket
Self-service User Guide- Service Request Catalogue
NUIT Analyst User Guides
Analyst Guide- Creating a new Incident
Analyst Guide- Handling Incident Records
Analyst Guide- Creating a new Service Request
Analyst Guide- Handling Service Requests
Analyst Guide- Creating a normal Change
Analyst Guide- Creating an emergency change
Analyst Guide- Problem records
Frequently asked questions
NU Service FAQs
Additional support is available via the
IT Service Desk
on 0191 208 5999.
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