Local IT Support

IT support is provided by NUIT and there are various ways of contacting us:

  • Search our knowledgebase http://www.ncl.ac.uk/itservice/info/
  • Self-service - log and track your own request at https://nuservice.ncl.ac.uk/ - this is the quickest and most efficient method. For help with self-service please refer to the following training guides for staff and for students.
  • If your query is urgent, contact us via telephone on 0191 208 5999 or internal extension 85999. Please note that your call may be recorded for quality and training purposes.
  • If your query is not urgent, contact us via email at it.servicedesk@ncl.ac.uk
Exceptions to this are the following areas:

Hancock Museum No IT Support no contact information available  
INTO Robert Agar robert.agar@ncl.ac.uk 85884
Physical Recreation & Sport (CPRS) Linda Scott-Robinson Linda.Scott-Robinson@ncl.ac.uk 87613
Students' Union IT Coordinator







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