Student Services – PDR Online

Service Name

Student Services – Performance Development Review (PDR) Online

Service Description

PDR Online allows staff to complete the annual review process via an online system.

Features

  • Management of personal PDR documents, target setting and training needs.
  • A personal development log.
  • Allows managers to add comments to PDRs for their staff.
  • Monitor progress reports and department completion rates.

Users

Staff within the Careers Service, Student Progress, Student Wellbeing, Learning & Teaching Development Service and the Staff Development Unit.

Service Hours

Consultation, advice and guidance:  09:00-1700, Monday to Friday, excluding university closure periods.

Online resources: 24 hours a day, seven days a week.

The NUIT “at risk” period is 07:00-09:00 every Tuesday. Further planned maintenance times will be publicised in advance if there will be a disruption to the service.

Level of Service

Target availability of online resources: 99.9% of service hours, excluding advertised planned maintenance downtime.

Support and Documentation

System documentation is currently under development.

More general information regarding the University PDR Scheme can be found on the Staff Development Unit website here: http://www.ncl.ac.uk/staffdev/pdr/

Request Process

Requests for developments to any aspect of the service should be submitted via the IT Service Desk on 0191 208 5999 or https://nuservice.ncl.ac.uk 

Requests relating to any service failure will be handled according to the NUIT Request Fulfilment process and dealt with within five working days.

Requests for major developments to the system will be assessed by the Careers Service IT Project Board which meets on a monthly basis.

Costs

N/A