Form Builder

Service Description

Form Builder provides an easy-to-use tool for creating and managing web forms.


  • Drag and drop to add fields to your form
  • Form Manager to access all your forms in one place
  • Multiple form editors
  • Email notifications when a form is submitted
  • Customisable response messages
  • Download an Excel Spreadsheet or a csv file of your data
  • Set a booking limit
  • Corporate Branding or add your own logo


Form Builder is available to any member of staff or student at Newcastle University.

Service Hours

Available 24 hours a day, seven days a week.

The “at risk” period is 07:00-09:00 every Tuesday. Further planned maintenance times will be publicised in advance if there will be a disruption to the service.

Level of Service

Forms and their data are backed up on a daily basis.

In the event of a significant hardware failure, service should be restored within 3 working days.

Request Process

Login to the form manager dashboard via the Form Builder homepage with your University username and password.

Requests for any other aspect of these services should be made via the IT Service Desk on 0191 208 5999 or 

All requests relating to these services will be handled according to the Request Fulfilment process.

Support and Documentation

Information about the service is available at

How-to guides are available at

Additional support is available via the IT Service Desk on 0191 208 5999 or 

All incidents relating to this service will be handled according to the Incident Management and Major Incident Management processes.

User Responsibility

Form structuring and content are the user’s responsibility.

By using this service, you are agreeing to the Form Builder Conditions of Use. In particular, this system must not be used to collect financial or sensitive information. This particularly applies to personal information and credit/debit card details.

Users are requested to consult the support documentation prior to contacting the IT Service Desk.