If you are encounter technical difficulties with the audio-visual facilities then please see below for the appropriate fault reporting process
For centrally-supported spaces:-
- Telephone 82627 (or 0191 2082627 from a mobile) for emergency assistance using the internal telephone provided; this should connect you directly to a member of the technical team. For non-urgent issues please complete our fault report form on completion of your session.
For school-owned spaces:-
- Contact your local IT support team for assistance either by telephone or by emailing the IT Service Desk
PLEASE NOTE: The IT Service are ONLY responsible for the audio visual/IT systems in teaching rooms. Any faults related to room fabrics, furniture or services must be raised with Estates Support Service (ESS).