If you encounter technical difficulties with the audio-visual facilities then please see below for the appropriate fault reporting process
FOR CENTRALLY SUPPORTED SPACES
- For emergency assistance telephone 82627 (or 0191 2082627 from a mobile) using the internal telephone provided; this should connect you directly to a member of the technical team.
- For non-urgent issues please complete our fault report form on completion of your session.
FOR NON-CENTRALLY SUPPORTED SPACES
- For emergency assistance contact your local IT support team
- For non-urgent issues log a self-service ticket with the IT Service Desk
Please note that the IT Service are ONLY responsible for the audio visual/IT systems in teaching rooms. Any faults related to room fabrics, furniture or services must be raised with Estates Support Service (ESS).