Further Information

  • Use of the Smartcard will be subject to all current University student regulations and policies and all staff employment policies.
  • When used within specific areas of the University current local regulations will apply, e.g. library regulations within the Library.
  • The policy to wear Smartcard badges is not compulsory except in highly restricted areas, but it is hoped that by encouraging staff to wear ID it will reduce some security risks and help improve identification. Holders for Smartcards can be obtained via the Safety Office.
  • If you find a Smartcard please hand it in at The Robinson Library, or post to:
    Smart Card Returns,
    Robinson Library,
    FREEPOST NT191/37,
    Newcastle upon Tyne,
    NE2 1BR.
  • To report your card lost or stolen, please phone: +44 (0)191 222 6060.
  • If you experience any problems with your Smartcard please enquire at the Robinson or Walton Library Smartcard issuing desks.
  • For technical support, access control requests or enquiries or any other Smartcard related queries, please contact the Smart Card team via the web form (University login is required).

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