Smartcard access into buildings and rooms

Newcastle University Buildings Access Control Systems - Smartcard access to campus facilities

The University operates a number of different access control systems to manage entry into facilities such as offices, lecture rooms, computer clusters, labs, student accommodation and the Sports Centre.  In all cases, the University Smartcard is used as a 'token' for entry, used by simply presenting the card against an electronic reader which then releases the door lock and allows entry.

The precise arrangements for Smartcard access around campus vary and will depend on the particular requirements of the area in question. Some areas are strictly controlled, e.g. labs containing hazardous materials, whereas other areas may only be smartcard-controlled outside of normal work and study hours.  Generally speaking, main entrances into buildings are centrally managed by Professional Support Services teams and tend to be open to everybody during (working-)day-time hours and are only Smartcard-controlled outside normal office hours.  Staff and Postgraduate Students have evening (out-of-hours) access to many University buildings by default. Undergraduate Students and other University members and visitors may be granted out-of-hours access, on request, at the discretion of the appropriate Heads of School, Building Managers or University Security staff.

What happens when a smartcard is replaced due to expiry, loss or damage?

NUIT recently engaged in work to improve access control and Smartcard systems around campus in order to enable a more seamless experience in the event of Smartcard replacements (which may occur due to loss, fault or expiry). As part of the improvement work, individual Chubb access control systems have now been linked to Smartcard issuing services, removing the need for any further action on the part of the Smartcard owner when the card of an existing user is replaced.  The following areas are now linked to the Library Smartcard issuing system, picking up smartcard changes within 10 minutes of the card being re-issued. Also shown is who to contact if access to these areas is required in the first place:

 

Building:

Department:

Contact:

campus-wide, central (Global)

various (mainly external doors, clusters – for Staff & Students)

nuservice.ncl.ac.uk or 0191 208 5999

Agriculture

SNES (Agriculture)

snes.ops@ncl.ac.uk (Alison Walker)

Agriculture & Eldon Place

Estates Support Services (ESS)

ess-helpdesk@ncl.ac.uk

 

Anatomy & Clinical Skills (Med School)

School of Medicine

anatomy@newcastle.ac.uk (Rebecca Wilson or Isobel Duckling) 

Architecture, Planning & Landscape (APL)

APL

APLReception@ncl.ac.uk

Armstrong

History, Classics & Archaeology

Roseanna Smith, historical@ncl.ac.uk

Armstrong

Arts & Culture (Music)

Graham Parker

Baddiley-Clark

Centre for Bacterial Cell Biology

fms.operations@ncl.ac.uk

Baddiley-Clark

Institute of Health & Society

fms.operations@ncl.ac.uk

Barbara Strang (ext. doors)

 

nuservice.ncl.ac.uk or 0191 208 5999

Bedson

SNES (Chemistry)

snes.ops@ncl.ac.uk (Alison Walker)

Bedson

McQuillan Labs

Suzannah Harnor, Jack Davison

Elizabeth Barraclough Building

NUIT

nuservice.ncl.ac.uk or 0191 208 5999

Boiler House

Estates Support Services (ESS)

ess-helpdesk@ncl.ac.uk

Building Science

APL

APLReception@ncl.ac.uk

Business School (NUBS)

Business School (NUBS)

nubsreception@ncl.ac.uk

Campus for Ageing & Vitality (incl. CARU)

CAV

fms.operations@ncl.ac.uk

Cassie

Civil Engineering

cassie.reception@ncl.ac.uk

Catalyst

 

RCatalyst@oxin.co.uk

Castle Leazes Hall of Residence

Castle Leazes Hall of Residence

Christine Catterson, Bev Bryant

Claremont Terrace

Clinical Trials Unit

Lyn Thompson, Anne Harrison

Culture Lab

 

culturelab@ncl.ac.uk

Dame Margaret Barbour

 


nuservice.ncl.ac.uk or 0191 2085999

Drummond

Civil Engineering

cassie.reception@ncl.ac.uk

Devonshire

incl. SAGE Faculty Office

For staff coming from SoE: Clair Roper

For staff coming from HASS: Thora Arnardottir

For staff coming from ICOS: Emanuela Torelli

For Faculty Office and any ESS request: devonshire.reception@newcastle.ac.uk

For SNES or GPS/HASS: Demelza Menendez and Bunmi Eniola

Dental School

School of Dental Sciences

Jill Lloyd

Farrell Centre

GPS, APL

Laura Chipchase-Stewart

Frederick Douglass (Learning & Teaching Centre)

 

nuservice.ncl.ac.uk or 0191 208 5999

Great North House

INTO, Marketing

ERD.Operations@newcastle.ac.uk

Hadrian

Catering & Conferencing

Ian Glover, catering@ncl.ac.uk

Henry Daysh Building

 

nuservice.ncl.ac.uk or 0191 2085999

Henry Wellcome (Med School)

ION

fms.operations@ncl.ac.uk

Herschel

Maths & Stats

Michael Beaty maths.physics.ops@newcastle.ac.uk

Herschel

Physics

Michael Beaty  maths.physics.ops@newcastle.ac.uk

Herschel (floors 5 & 6)

Paediatric Oncology

David Oliver and Claire Hutton

INEX (Herschel Annex incl. B14 lab)

INEX

paul.weatherburn@inexmicro.com

INTO

INTO

Gareth McKay, Jan Soulsby

International Centre for Life (Biomedicine East & West)

Institute of Genetic Medicine

Lisa Hodgson, Debra Jones

King Edward VII

Fine Art

Nigel Villalard

King George VI

ECLS

David Carr, Gillian Cavagan

King George VI

Pharmacy

David Oliver

King’s Gate

 

kgchubb.accessrequests@ncl.ac.uk

Marjorie Robinson Library

Library

David Errington, Louise Turnbull

Medical School

Faculty of Medical Sciences

fms.operations@ncl.ac.uk

Merz Court

Chemical Engineering

ceam.smartcard@newcastle.ac.uk 

Stephen Robson

Merz Court

Electrical & Electronic Engineering

eee.smartcard@ncl.ac.uk

Stephen Robson 

Music Studio

Arts & Culture

Fred Hollingsworth

Old Library

 

nuservice.ncl.ac.uk or 0191 208 5999

Old Library (SML staff & students)

Modern Languages

Nicola Davison

OME Building (Devonshire car park)

 

nuservice.ncl.ac.uk or 0191 208 5999

Paul O’Gorman

NICR

David Oliver and Claire Hutton

Percy

English

Scott Burdon english@ncl.ac.uk 

Philip Robinson Library

Library

David Errington, Louise Turnbull

Ridley 1

3rd Floor

fms.operations@ncl.ac.uk

Ridley 2

SNES (Biology and Marine)

snes.ops@ncl.ac.uk (Alison Walker)

Sports Centre

 

sport@newcastle.ac.uk

Stephenson (incl. Herschel Annexe)

Mechanical Engineering

Students’ Union

NUSU

dc.union@newcastle.ac.uk

Tyne Subsea

 

Chris Manning

Urban Sciences (USB)

Computing

usb.reception@ncl.ac.uk

Wolfson Unit

ICM

Annette Lane

Windsor Terrace (19 & 21)

Law School (PGT & PGR Spaces only)

Jane Hagger, Gemma Hayton

Windsor Terrace (14)

 

nuservice.ncl.ac.uk or 0191 208 5999

Windsor Terrace (18&19-20)  

nuservice.ncl.ac.uk or 0191 208 5999