Smartcard access into buildings and rooms

Newcastle University Buildings Access Control Systems - Smartcard access to campus facilities

The University operates a number of different access control systems to manage entry into facilities such as offices, lecture rooms, computer clusters, labs, student accommodation and the Sports Centre.  In all cases, the University Smartcard is used as a 'token' for entry, used by simply presenting the card against an electronic reader which then releases the door lock and allows entry.

The precise arrangements for Smartcard access around campus vary and will depend on the particular requirements of the area in question. Some areas are strictly controlled, e.g. labs containing hazardous materials, whereas other areas may only be smartcard-controlled outside of normal work and study hours.  Generally speaking, main entrances into buildings are centrally managed by Professional Support Services teams and tend to be open to everybody during (working-)day-time hours and are only Smartcard-controlled outside normal office hours.  Staff and Postgraduate Students have evening (out-of-hours) access to many University buildings by default. Undergraduate Students and other University members and visitors may be granted out-of-hours access, on request, at the discretion of the appropriate Heads of School, Building Managers or University Security staff.

Bike shed access:

To request access to bike sheds across campus, please contact Estates Support Services:

Building smartcard access:

Where additional access is required, please see this list of contacts for locally-managed access control systems:

 

Building:

Department:

Contact:

campus-wide, central (Global)

various (mainly external doors, clusters – for Staff & Students)

nuservice.ncl.ac.uk or 0191 208 5999

Agriculture

SNES Operations

snes.ops@ncl.ac.uk

Agriculture & Eldon Place (aka Barras building)

Estates Support Services (ESS)

ess-helpdesk@ncl.ac.uk

 

Anatomy & Clinical Skills (Med School)

School of Medicine

anatomy@newcastle.ac.uk (Rebecca Wilson or Isobel Duckling) 

Architecture, Planning & Landscape (APL)

APL

APLReception@ncl.ac.uk

Armstrong

History, Classics & Archaeology

Roseanna Smith, historical@ncl.ac.uk

Armstrong

Arts & Culture (Music)

Graham Parker

Baddiley-Clark

FMS

fms.operations@ncl.ac.uk

Barbara Strang (ext. doors)

 

nuservice.ncl.ac.uk or 0191 208 5999

Bedson

SNES Operations

snes.ops@ncl.ac.uk

Bedson

McQuillan Labs

Suzannah Harnor, Jack Davison

Elizabeth Barraclough Building

NUIT

nuservice.ncl.ac.uk or 0191 208 5999

Boiler House

Estates Support Services (ESS)

ess-helpdesk@ncl.ac.uk

Building Science

APL

APLReception@ncl.ac.uk

Business School (NUBS)

Business School (NUBS)

nubsreception@ncl.ac.uk

Campus for Ageing & Vitality (incl. CARU)

CAV

fms.operations@ncl.ac.uk

Cassie

Civil Engineering

cassie.reception@ncl.ac.uk

Cassie Labs

Civil Engineering (Apps Support)

nuservice.ncl.ac.uk or 0191 208 5999

Catalyst

 

RCatalyst@oxin.co.uk

Castle Leazes Hall of Residence

Castle Leazes Hall of Residence

Christine Catterson, Bev Bryant

Culture Lab

 

culturelab@ncl.ac.uk

Dame Margaret Barbour

 


nuservice.ncl.ac.uk or 0191 2085999

Drummond

Civil Engineering

cassie.reception@ncl.ac.uk

Devonshire

incl. SAGE Faculty Office

For staff coming from SoE: Clair Roper

For staff coming from HASS: Thora Arnardottir

For staff coming from ICOS: Emanuela Torelli

For Faculty Office and any ESS request: devonshire.reception@newcastle.ac.uk

For SNES or GPS/HASS: Demelza Menendez and Bunmi Eniola

Dental School

FMS

fms.operations@ncl.ac.uk

Farrell Centre

GPS, APL

Laura Chipchase-Stewart

Frederick Douglass (Learning & Teaching Centre)

 

nuservice.ncl.ac.uk or 0191 208 5999

Great North House

INTO, Marketing

ERD.Operations@newcastle.ac.uk

Hadrian

Catering & Conferencing

Ian Glover, catering@ncl.ac.uk

Henry Daysh Building

 

nuservice.ncl.ac.uk or 0191 2085999

Henry Wellcome (Med School)

FMS

fms.operations@ncl.ac.uk

Herschel

Maths & Stats

Michael Beaty maths.physics.ops@newcastle.ac.uk

Herschel

Physics

Michael Beaty  maths.physics.ops@newcastle.ac.uk

Herschel (floors 5 & 6)

FMS

fms.operations@ncl.ac.uk

Infectious Diseases Office (IDF), William Leech, Med School

IDF

Julia Spoors

INEX (Herschel Annex incl. B14 lab)

INEX

paul.weatherburn@inexmicro.com

INTO

INTO

Gareth McKay, Jan Soulsby

International Centre for Life (Biomedicine East & West)

Institute of Genetic Medicine

Lisa Hodgson, Debra Jones

King Edward VII

Fine Art

Nigel Villalard

King George VI

ECLS

David Carr, Zoë Bright

King George VI (Pharmacy)

FMS

mpharm.support@newcastle.ac.uk & fms.operations@ncl.ac.uk

King’s Gate

 

kgchubb.accessrequests@ncl.ac.uk

Marjorie Robinson Library

Library

David Errington, Louise Turnbull

Medical School (Cookson and Leech buildings)

Faculty of Medical Sciences

fms.operations@ncl.ac.uk

Merz Court

Chemical Engineering

ceam.smartcard@newcastle.ac.uk 

Kevin Brown, Donna Cairns & Victoria Landless 

 

Merz Court

Electrical & Electronic Engineering

eee.smartcard@ncl.ac.uk

Stephen Robson 

Music Studio

Arts & Culture

Fred Hollingsworth or music.technicians@ncl.ac.uk 

Old Library

 

nuservice.ncl.ac.uk or 0191 208 5999

Old Library (SML staff & students)

Modern Languages

Nicola Davison

OME Building (Devonshire car park)

 

nuservice.ncl.ac.uk or 0191 208 5999

Paul O’Gorman (NICR)

FMS

fms.operations@ncl.ac.uk

Percy

English

Scott Burdon english@ncl.ac.uk 

Philip Robinson Library

Library

David Errington, Louise Turnbull

Ridley 1

3rd , 4th & 5th Floors

fms.operations@ncl.ac.uk

Ridley 2

SNES Operations

snes.ops@ncl.ac.uk

Sports Centre

 

sport@newcastle.ac.uk

Stephenson (incl. Herschel Annexe)

Mechanical Engineering

Students’ Union

NUSU

dc.union@newcastle.ac.uk

Tyne Subsea

 

Chris Manning

Urban Sciences (USB)

Computing

usb.reception@ncl.ac.uk

Wolfson Unit

FMS

fms.operations@ncl.ac.uk

Windsor Terrace (19 & 21)

Law School (PGT & PGR Spaces only)

Gemma Hayton

Windsor Terrace (14)

 

nuservice.ncl.ac.uk or 0191 208 5999

Windsor Terrace (18&19-20)  

nuservice.ncl.ac.uk or 0191 208 5999

 

What happens when a smartcard is replaced due to expiry, loss or damage?

NUIT recently engaged in work to improve access control and Smartcard systems around campus in order to enable a more seamless experience in the event of Smartcard replacements (which may occur due to loss, fault or expiry). As part of the improvement work, individual Chubb access control systems have now been linked to Smartcard issuing services, removing the need for any further action on the part of the Smartcard owner when the card of an existing user is replaced.  The above areas are now linked to the Library Smartcard issuing system, picking up smartcard changes within 10 minutes of the card being re-issued.