eduroam WiFi

The WiFi Certificate will be updated on 3rd September 2024, for more information visit https://services.ncl.ac.uk/itservice/core-services/connect/methods/wireless/cert/

EduRoma Logo‌eduroam is the wireless roaming service used by the international research and education community; it's available across campus. You can also use eduroam when you visit other universities that use the eduroam service.

To connect select the eduroam WiFi network.

NOTE: For eduroam your username will be yourlogin@ncl.ac.uk (c1234567@ncl.ac.uk) this is not your email address.

Connect to Campus WiFi

For most devices:

  • Select the newcastle-university WiFi network
  • Enter your University username and password when prompted

or for eduroam

  • Select the eduroam WiFi network
  • Enter University username@ncl.ac.uk and password when prompted

You will now be connected. If not, your device may require a WiFi certificate. Check your WiFi settings and select Ignore Certificates or Do not validate.

You can also use the eduroam CAT tool (see below) to install the WiFi certificate on your device.

WiFi with the CAT Tool.

If you couldn't connect by entering your username and password, use the eduroam CAT tool. This will install a WiFi profile and a certificate, on your device.

You'll need to get online first. You can connect to the internet using 3G, the University Guest WiFi service or a wired connection. You can also visit the IT Service Support Hubs in the Frederick Douglass Building and the Philip Robinson Library to get temporary wifi access. 

If you are using Android you'll need these Android instructions, otherwise, you can follow these:

  • Browse to cat.eduroam.org, click the Download button, then select Newcastle University from the organisation list
  • OR scan the QR code and open the link in your browser.
  • Select a user group "All Users (2022-2023)"
  • If the selected downloader is for the wrong platform, click the Choose another installer link
  • Follow the instructions to either download a profile or install an application. 
  • Run the application to configure Wi-Fi
  • Log in with username@ncl.ac.uk and your usual campus password, and select the user group above.
  • When finished, select either the eduroam or newcastle-university WiFi network on your device

eduroamqrcode

Use the QR Code to take you to the Newcastle University eduroam installer.

Connect your MacBook to WiFi

Once you have a temporary connection to the Internet,

  • Go https://cat.eduroam.org
  • Select “Click here to download your eduroam installer”
  • Search and Select Newcastle University
  • Select “All Users (2022-2023)
  • Download file
  • Go to Apple logo on the top left
  • Go to System Preferences
  • Go to Profiles
  • Install eduroam (delete the old one if you have it)
  • Fill Out your Login ID Information when it appears (c12345 & password). It will ask twice.
  • Install and try to connect to eduroam and/or Newcastle University

If you have any problems connecting, come and talk to us at the IT Service Support Hub in the Frederick Douglass Centre or at the Philip Robinson Library IT Support Desk.

Windows

Running the app on Windows will show the following steps:

Welcome page
Next

Warning - that the app will only work for members of Newcastle University
OK

User credentials - enter your login ID@ncl.ac.uk and password
Username     c1234567@ncl.ac.uk
Password       ***********
Install

Installer - Installs the wireless profiles

Security Warning
Asks you to accept the certificate from AAA Certificate Services
Do you want to install this certificate?
Yes

Installation Complete
Finish

The app configures profiles for both eduroam and newcastle-university.

Generic Instructions

For specialist equipment and platforms not supported by the CAT tool, you will need the following information to connect to WiFi.

SSID:

Security:

Authentication:

Inner authentication:

CA Certificate:

Domain:

Username:

Password:

newcastle-university OR eduroam

WPA2 Enterprise

Protected EAP (PEAP)

MSCHAPv2

[ See below ]

ncl.ac.uk

username@ncl.ac.uk

************

You should include the server certificate if required. Download and install on your device in the certificate store. The current certificate file AAA Certificate Services should be used or you may need the Full Certificate Chain.