Campus Wireless Service

The Campus Wireless Service is available to all staff and students across campus and in some halls of residence. The service uses the wireless network newcastle-university.

It's the time of year again when we need to update the certificate files used by the Wireless service.

We are planning to update the certificate file used for WiFi on Thursday 28th July 2022 from 10am.

For more information visit the page Wi-Fi Certificate Update (2022)

Connect to Campus WiFi

Most devices can be connected to the campus Wi-Fi as follows:

Select the newcastle-university WiFi network
Enter your University username and password when prompted

or for eduroam

Select the eduroam WiFi network
Enter Univeristy username@ncl.ac.uk and password when prompted

You will now be connected.

If you fail to connect it is likely your device requires the use of the Wi-Fi certificate file.

Check your Wi-Fi settings and select Ignore Certificates or Do not validate, alternatively you can use the eduroam CAT tool (see below) to install a profile including the Wi-Fi certificate file.

Wi-Fi On Boarding

If you were unable to connect by just entering your username and password, you should configure WiFi for your device using the eduroam CAT tool. This is software that will install a Wi-Fi profile including a certificate file for the campus network.

You will need to get online first. Connect to the Internet using either 3G, the guest Wi-Fi service or a wired connection. Users can also visit the Service Bar in the Old Library user area to gain temporary Wi-Fi access.

If you are using Android then there are specific instructions you can follow, otherwise use these instructions to use the eduroam CAT tool.

Browse to cat.eduroam.org, click the Download button, then select Newcastle University from the organisation list
OR scan the QR code and open the link in your browser.

Select a user group "All Users (2021-2022)"
If the selected downloader is for the wrong platform, click the Choose another installer link
Follow the instructions to either download a profile or install an application.

Run the application to configure Wi-Fi
Log in with username@ncl.ac.uk and your usual campus password, and select the user group above.
When finished, select either the eduroam or newcastle-university WiFi network on your device

eduroamqrcode

Use the QR Code to take you to the Newcastle University eduroam installer.

Windows

As an example of the on boarding process we will show the eduraom CAT tool for Windows, which runs as a standalone application. Running the app on Windows will show the following steps,

Welcome page
Next

Warning - that the app will only work for members of Newcastle University
OK

User credentials - enter your login ID@ncl.ac.uk and password
Username c1234567@ncl.ac.uk
Password ***********
Install

Installer - Installs the wireless profiles

Security Warning
Asks you to accept the certificate from Newcastle WiFi Root CA or AAA Certificate Services depending on the version installed
Do you want to install this certificate?
Yes

Installation Complete
Finish

The app configures profiles for both eduroam and newcastle-university.

Generic Instructions

For specialist equipment and platforms not supported by the CAT tool, you will need the following information to connect to WiFi.

SSID:

Security:

Authentication:

Inner authentication:

CA Certificate:

Domain:

Username:

Password:

newcastle-university OR eduroam

WPA2 Enterprise

Protected EAP (PEAP)

MSCHAPv2

[ See below ]

ncl.ac.uk

username@ncl.ac.uk

************

You should include the server certificate if required. Download and install on your device in the certificate store. The current certificate file Newcastle WiFi Root CA which should be valid until July 28th 2022, after that you should use the AAA Certificate Services certificate (Full Certificate Chain).