Campus WiFi

The Campus Wireless Service is available to all staff and students across campus and in some halls of residence. The service uses the wireless network eduroam.

 

WiFi Certificate Update (December 2025)

We will be updating the WiFi certificate files on 9th December 2025. You should re-configure your devices using the CAT tool and install profile "All Users (Both Certs - Dec 2025)". Follow the link for more information.

 

Connect to WiFi

You should use the eduroam CAT tool to install a Wi-Fi profile and a certificate, on your device.

You'll need to get online first. You can connect to the internet using 3G, the University Guest Wi-Fi service or a wired connection. You can also visit the IT Service Support Hubs in the Frederick Douglass Building and the Philip Robinson Library to get temporary Wi-Fi access. 

If you are using Android you'll need these Android instructions, otherwise, you can follow these:

  • Browse to cat.eduroam.org, click the Download button, then select Newcastle University from the organisation list
  • OR scan the QR code and open the link in your browser.
  • Select a user group "All Users (2022-2025)"
  • If the selected downloader is for the wrong platform, click the Choose another installer link
  • Follow the instructions to either download a profile or install an application. 
  • Run the application to configure Wi-Fi
  • Log in with username@ncl.ac.uk and your usual campus password, and select the user group above.
  • When finished, select the eduroam Wi-Fi network on your device

eduroamqrcode

Use the QR Code to take you to the Newcastle University eduroam installer.

Connect your MacBook to WiFi

Once you have a temporary connection to the Internet,

  • Go https://cat.eduroam.org
  • Select “Click here to download your eduroam installer”
  • Search and Select Newcastle University
  • Select “All Users (2022-2025)"
  • Download file
  • Go to Apple logo on the top left
  • Go to System Preferences
  • Go to Profiles
  • Install eduroam (delete the old one if you have it)
  • Fill Out your Login ID Information when it appears (c12345@ncl.ac.uk & password). It will ask twice.
  • Install and try to connect to eduroam

If you have any problems connecting, come and talk to us at the IT Service Support Hub in the Frederick Douglass Centre or at the Philip Robinson Library IT Support Desk.

Windows

Running the app on Windows will show the following steps:

Welcome page
Next

Warning - that the app will only work for members of Newcastle University
OK

User credentials - enter your login ID@ncl.ac.uk and password
Username     c1234567@ncl.ac.uk
Password       ***********
Install

Installer - Installs the wireless profiles

Security Warning
Asks you to accept the certificate from AAA Certificate Services
Do you want to install this certificate?
Yes

Installation Complete
Finish

The app configures profiles for eduroam.

Generic Instructions

For specialist equipment and platforms not supported by the CAT tool, you will need the following information to connect to WiFi.

SSID:

Security:

Authentication:

Inner authentication:

CA Certificate:

Domain:

Username:

Password:

eduroam

WPA2 Enterprise

Protected EAP (PEAP)

MSCHAPv2

[ See below ]

ncl.ac.uk

username@ncl.ac.uk

************

You should include the server certificate if required. Download and install on your device in the certificate store. The current certificate file AAA Certificate Services should be used or you may need the Full Certificate Chain.

UPDATE: From December 9th 2025 the certificates we are using will change. The root certificate file USERTrust RSA Certification Authority can be used or the Full Certificate Chain.