Remote PC Build Service
Service Description
This service provides a facility for automated operating system installations for University-owned devices, currently limited to PCs, laptops and servers.
Features
- Automated network installation of Windows operating systems.
- Automated device driver support for a wide-range of devices.
- Training in use of WDS for University IT staff.
Users
University IT Staff
Service Hours
24 x 7 x 365
Windows Update is scheduled to run on the WDS servers at the following times sometimes requiring server reboot:
Server called Jewson – 00:00 hours on Wednesday
Server called Dickens – 00:00 hours on Thursday
Level of Service
Service is supported by multiple identical servers.
Support and Documentation
End user documentation and support: https://internal.ncl.ac.uk/iss/technical/remotepcbuildservice/ (Restricted to University IT staff)
Initial overview of Windows Build Service is available for all new Computing Officers as part of OU Admin training, offered by Infrastructure Systems team.
Service changes are communicated through campus-support mailing list.
Request Process
All new University IT staff are automatically provided with use of the Windows Build Service and are offered an overview of its use accordingly.
Driver requests should be sent through: https://crypt.ncl.ac.uk/helpdesk/windows-drivers
User Responsibility
Devices used in conjunction with the Remote PC Build service must have been procured in accordance with University rules: http://www.ncl.ac.uk/internal/purchasing-services/agreements/computers.php.
Costs
N/A