Username and password
Your username and password give access to most University IT services:
- Cluster and staff desktop PCs
- University Office365 email
- University WiFi and Internet
- Newcastle University App
- Library systems, etc.
(Students are also sent a separate S3P password via email before they arrive at the University; this is only for the student Self Service Portal and not for the main University IT facilities.)
If you receive the following message "The referenced account is currently locked out and may not be logged on to." when logging onto a PC you have entered your password incorrectly 10 times, if this happens please wait 1 minute and try again.
Changing your Password (Windows)
After logging in successfully on a University PC, simply press Ctrl-Alt-Del together and choose the Change Password option. See advice on Changing your password if you get stuck.
Unix accounts are entirely separate from Windows accounts. Although you always have the same username for IT systems, the passwords can be different if desired.
Resetting a windows password will also reset the Unix password. New Unix accounts are set up to have the Windows password.
Your username is made up of "b", "a" or "n" followed by the middle seven digits of your Student Number. So if your Student Number is 079652243, then your username would be b7965224.
Your username is made up of "n" followed by your initials.
If another customer with the same initials already exists at the University (or has existed in the past), numbers are added to the username, e.g. nrs23.