Self Service Password Reset
Change your current password
Log in to your account and change your existing campus password (log in with 'username@newcastle.ac.uk')
Register for Self-service password resets
You can also register for Self Service Password Resets so you will be able to reset your campus password if you forget it.
You'll need to add an alternative email address or mobile phone number and to set up some security questions.
(Your phone number, email and security question responses are held by Microsoft only to allow for password resets. They will not be used either by Microsoft or the University for any other purpose.)
Forgotten your password?
If you’ve registered for the service, please visit one of the following links:
- Reset your password
- Go to the Office365 login page and click ‘Can’t access your account?’
Once you've got your new password you may need to update your University WiFi and App settings.
Change your details
To change the details you used to register (eg. update your phone number), please visit: Change Details
Need more help?
If you haven’t registered for self-service resets, or have an Applicant account, you’ll need to contact the Service Desk and we’ll reset your password for you.