Video Conferencing

Software Licence: Zoom

Zoom licensing for creating and hosting meetings is not generally available to colleagues. Colleagues can join Zoom meetings created by others through SSO authentication. 

University Owned Machines

If you have functionality or other requirements that are not covered by Microsoft Teams you will need to create a Service Request

When creating a ticket requesting Zoom, you will need to provide: 

  • Details of the functionality missing from Teams 
  • A description of the process or outcome required 
  • Description the business need for a Zoom licence  
  • A Cost Centre (local funding is required) 
Please Note

University support for Zoom is limited to licence-related queries only. If you encounter any technical or user-experience issues (for example, meeting controls, features or integrations), please consult the official Zoom Help Guides at https://support.zoom.us. These guides contain comprehensive, step-by-step articles that should resolve most user queries.   

Staff and Students' Personal Machines

As above - requests must be submitted to the IT Service, providing the required information.