Remote Desktop Services (RDS)
Discover all the options for working from home or off-campus
An IT services toolkit is available to support working from home or off-campus.
The toolkit highlights the options available for off-site access to University IT services, your files and software. It provides guidance on which services to use, depending on the task, along with advice on the equipment or software you may need.
Remote Desktop Service
RDS (Remote Desktop Service) provides a method for University Staff to access software remotely.
Users must register for the service by filling in this form https://secureforms.ncl.ac.uk/view.php?id=122822 Access will be granted within 5 working days. Users will also need to use Multi Factor Authentication (MFA) to access the service, see https://go.ncl.ac.uk/itservice/mfa and use the Microsoft Authenticator Application for the MFA challenge.
Please note that currently the service does not require the use MFA, this will be enforced on the 6th July.
Connect to RDS using any web browser
RDS can be accessed by accessing https://rds.ncl.ac.uk using any web browser (login using campus\user name)
Once you are logged in you will see a list of applications you are allowed to access.
Click on an app and open the rdp file downloaded
Click on connect.
Enter campus\user name in the user name box along with your password and click ok.
At this point you will get an MFA prompt on your phone. If the MFA prompt does not appear open the Microsoft Authenticator application and drag down to refresh. Check the prompt looks genuine and click approve. The required application should then open for use.
Connect to RDS using any HTML 5 complicant web browser
Open https://rds.ncl.ac.uk/RDWeb/webclient/ using any HTML 5 compliant browser.
Login using campus\user name in the username box, enter your password and click Sign in. A list of applications you are allowed to access will appear.
Click on application to launch and you will see the following, click allow.
The application will start to launch
At this point you will get an MFA prompt on your phone. If the MFA prompt does not appear open the Microsoft Authenticator application and drag down to refresh. Check the prompt looks genuine and click approve.
The requested application should then start.