Multi-Factor Authentication (MFA) is a simple way to make your University login more secure and keep your personal information safe. It requires an extra step when you log in to some online services. This may be a mobile app notification or a code; just like online banking.

How to register 

• Go to https://aka.ms/mfasetup
• Log in using userid@newcastle.ac.uk
• Follow the on-screen instructions to set up MFA. 

What do I need to do?

All University accounts must be registered for MFA to access some online services. You only need to register once, it takes around 10 minutes. Follow the step-by-step instructions to register for MFA.

Once you have completed your registration please keep the Microsoft Authenticator app on your device, as you will need it when you want to access University services.

Got a new phone?

If you change your mobile phone, you will need to authenticate using your old device to set up MFA on your new device.  Follow the instructions Got a new phone? Reconnect your MFA.  If you no longer have your old device, please contact the IT Service Desk.

How to get help

If you need further support, please contact the IT Service Desk. 

(It's best to call using a different phone than the one you're trying to register with.)

What should I do if I lose my phone at home or abroad?

See the advice on getting in touch if you've lost your device.

More information and FAQs

See our general FAQs at https://go.ncl.ac.uk/itservice/mfa-faqs