Set-up MFA with an SMS

Preparing to set-up 

If you are unable to use the Authenticator app, you can choose to receive a login code via SMS (text message)

The set-up process takes around 10 minutes and should be completed in one go, so please make sure you have time set aside.

To prevent any interruption to the set-up process we recommend you close your email and Teams.

You will need to have the mobile phone to hand you wish to use.

We recommend adding an additional authentication method once you have registered to use the app - please see Microsoft's guide here to do this

Step 1

  • On your PC, laptop or tablet, open a browser and go to https://aka.ms/mfasetup
  • If prompted, log in with your "userid@newcastle.ac.uk"
  • You will be prompted to provide more information
  • Select Next

‌More information required‌

Step 2

  • You'll be present with a screen to set up the Authenticator app
  • Select I want to set up a different method (circled below)

Choose a different method‌

Step 3

  • When prompted to choose a different method, select Phone and Confirm

Choose phone‌

Step 4

  • Enter the phone number you would like to use (you'll need access to this phone to receive the text or call)
  • Select Text me a code or Call me
  • Select Next

Enter number‌

Step 5

  • Enter the code that has been sent to your phone
  • Select Next

Code sent ‌

Step 6

  • Your phone has been registered

Phone registered‌

Step 7

  • Success! Your sign-in method will be confirmed
  • Select Done 
  • You may be prompted to sign-in to your account again using userid@newcastle.ac.uk and your usual password

Success‌

Other ways to register for MFA