Contact Us

All telecoms enquiries are welcomed by self-service at or telephone extension 85999 (0191 2085999 external).

Newcastle University IT Service
Telecommunications Office
Room 3.07 Claremont Bridge
Claremont Road
Newcastle upon Tyne
Tyne & Wear

Tel No: +44 (0) 191 208 5999 (via it.servicedesk)
Fax No: +44 (0) 191 208 5800 (direct to telecoms office)

Telecoms Office

The opening hours for the Newcastle University Telecoms office are:

8.30 am - 5.00 pm Monday - Friday (excluding public holidays)


The Interaction Team manages the University Switchboard.

To contact the Switchboard:

  • From University landlines - dial 0
  • From external lines - dial (0191) 208 6000

Emergency Services

Emergency Contact Telephone Numbers from a university line

It is important to be aware of the emergency telephone numbers to contact for assistance. These will include:

University Emergency Line

dial 6666 (24 hour)

Emergency Services

dial (9) 999

Security Control Room

dial 86817 (24 hour)

ALL emergencies reported direct to (9) 999 should also be notified to the Security Control Room on 86817 immediately afterwards.

Telephone Directory

An on-line telephone directory is available to enable you to search for University members. To locate the directory follow the "People Search" link at the top of the web page.

To update an entry within the telephone directory, please follow the Help link in the People Search.