Mobile Phones & Broadband

Newcastle University currently provide mobile telephones from O2, via the PSN framework, which is a specially negotiated deal for the public sector. This ensures that we adhere to the university policies for best value.

 Mobile provision resolves two business needs:

  • Enable you to make and receieve calls anywhere
  • Enable you to send and receive email or view and make calendar changes, when away from your desk.

The handset choice has been limted to One Smartphone type and One feature phone type, which do so in the most cost efficient manner.


Who can have a mobile phone?

The head of your school or service must authorise you to be provided with a mobile telephone or mobile broadband (MiFi).

As part of the ordering process, you must submit an internal purchase requisition which has been co-signed by the head of school or service to authorise your order.

How we provide mobile telephony:

(Contract Handset/Mobile Broadband)

Telecoms office are responsible for the procurement of mobile telephony on behalf of all staff within the university. The university has signed with O2 as its sole provider. As such we can only provide services via O2. Staff who are still connected via EE will be moved to O2. Internal Audit stipulate that the user can not make a choice from available handsets, as such only a Samsung A20e Smartphone is available to order (a "feature phone" option is also available). 

Please note: If you submit a call to us asking for any other type of handset, please ensure you have included the business case detaling your requirements and why the handset offered will not fulfill your business need, fully authorised by your head of service. Without this information, we are unable to raise any type of order.

(Handsets Only)

We are also responsible for procurement of mobile handsets without a Voice/Data contract (Handset Only). There are very limted number of circumstances in which you can purchase a handset Sim Free.

You will need to have your request approved by your head of service authorising the purchase, detailing the exact model and specifications of the handset you wish to purchase, AND why the handset is needed. You can not purchase a handset only from one supplier then request a sim only contract from O2.

From January 2018, All new connections will be made with O2. These web pages reflect the current Mobile Telephony contract with O2.

For information relating to current handset users with EE, please conatct the telecoms office via Service Desk for further assistance. 

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