Analogue

analogue

This section contains the universal instructions for using analogue phones. If the required function isn't listed, please refer to the manufacturer's instructions given to you with the handset.

Making Calls

  • To dial an internal number - lift handset and dial five-digit University extension
  • To dial an external number - lift handset and dial 9 followed by the required Number

Call Pickup of another Phone

  • If the ringing phone is within your pickup group, lift the handset and press *3
  • If the ringing phone isn't within your pickup group, lift handset and press **3 followed by the number of the ringing extension you wish to pick up

Putting a Call On Hold

  • Press the R (recall) key and listen for dial tone
  • Press the R (recall) key twice to return to the call

To Transfer a Call

  • Press the R (recall) key or Transfer key and listen for dial tone
  • Dial the required extension number
  • You may now replace your handset to transfer the call
  • Alternatively, wait until the extension is answered, announce the caller and then replace your handset
  • If, after the extension is answered, you wish to announce to the caller that you are putting them through, press Recall #3 and make your announcement. Replacing your handset will put the call through
  • If the extension is not answered, is engaged or cannot accept the call, press recall twice and you will be reconnected to the caller.

Conference Calls

  • Dial first participant and when connected
  • Press R (recall) key, dial second number
  • When answered press R (recall) key again (you will hear dial tone)
  • Then press **42
  • Repeat above step to add further participants
  • SOME HANDSETS have a TRANSFER key rather than RECALL key
  • External numbers should be prefixed with 9
  • The system allows up to eight external and eight internal participants

Callback

To set:

  • Press *1 and replace handset
  • When the extension becomes free or is next used your phone will ring to advise you
  • Pick up handset and your phone will then dial the set number

To cancel:

  • At any stage press #1 to cancel and replace handset

Last Number Redial

Lift handset and dial *2

Individual Speed Dialling

Each telephone user has the ability to store 10 destinations via the handset keypad

To store:

  • Lift the handset
  • Enter *64
  • Press the required location key 0-9
  • Dial the number you wish to store (not forgetting to prefix with 9 for an outside line)
  • Replace the handset

To use:

  • Lift handset
  • Dial *63
  • Press the required location key 0-9

Log into and out of a hunt group

To Log in: Dial **52
To Log out: Dial ##52